Changes or Returns of products are accepted within 14 days of receipt
if they are in excellent condition and intact packaging and have not been used.
There must also have been prior written consent and acceptance via the e-shop return form.
In particular, refunds for assembled products or bicycles are not accepted.
In the event that the return does not concern a mistake of the company, the customer is charged with the transport costs.
Refunds are made for products that have not been used.
No refunds will be given for any product used
and also does not return any shipping costs incurred for the delivery of the product to the customer.
Refunds are made by deposit in your personal bank account within (14) fourteen days.
Upon request for a refund, the customer is responsible for the return of the product as well as shipping costs.